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Spanlink Introduces New Quality Management and Question Answering Products Offer at VoiceCon in Orlando

March 06, 2006

Minneapolis, MN and Orlando, FL – Spanlink Communications, a leader in customer interaction solutions that leverage VoIP technology, today announced Spanlink® Quality Management, a new call recording and evaluation software product that optimizes team performance in virtual customer interaction networks. The new product is part of the Spanlink® InteractiveEdge family of products, which are built from the ground up to transform centralized contact center environments into virtual customer interaction

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Spanlink Products Awarded 2005 "Product of the Year" by Two Top Industry Publications

March 02, 2006

Minneapolis, MN – Spanlink Communications, a leader in customer interaction solutions that leverage VoIP technology, today announced that it has received two 2005 Product of the Year awards from leading industry trade publications. One award, from Technology Marketing Corporation’s (TMC®)

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