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Webinar: Monitor Social Media in the Contact Center to Enable Proactive Customer Service

November 20, 2011

Date: Thursday, December 15
Time: 2:00 p.m. EST/11:00 a.m. CST

Did you know....

...that 2/3 of Americans use Social Media?   

 ... that 34% of online users have used Social Media to rant or rave about a product company or brand?  

...that 67% of consumers are more

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Spanlink Communications Names Scott Vincent Executive Vice President of Sales

November 14, 2011

Industry Veteran Joins Spanlink Leadership Team to Drive Cisco Customer Collaboration Sales

MINNEAPOLIS – Nov. 14, 2011—Spanlink Communications, a Cisco partner focused on designing, implementing and supporting contact center and customer collaboration solutions, today announced

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Spanlink Sponsors Dallas Business Journals Event - Social Media Roadmap Series

November 01, 2011

Thursday, November 3, 2011
8-10:00 a.m.
Cisco Systems
2300 East President George Bush HWY, Building 6
Richardson, TX 75082

The Dallas Business Journal welcomes back Eve Mayer Orsburn, CEO of Social Media Delivered and author of Social Media For The CEO to moderate a panel discussion with leaders who will share expertise, best practice and answers to common (and uncommon!) questions about using social media to drive and meet business objectives.

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